Refund & Returns Policy
At our store, we strive to provide high-quality men's apparel, including stylish t-shirts π and premium shirts π that meet your expectations. Your satisfaction is our top priority, and we want you to shop with confidence. Please read our Refund & Returns Policy carefully to understand your rights and options.
π¦ Returns Eligibility
We gladly accept returns under the following conditions:
- β Product must be ReplacementΒ not returnΒ
- β Items must be unused, unworn, and in original condition
- β
All tags, labels, and packaging must be intact
β Item must not be damaged, altered, or washed
π« Non-returnable items include:
- Items purchased on sale or clearance
- Gift cards
- Items damaged due to improper use
π Return Process
To initiate a return, please follow these steps:
- π© Contact our support team with your order number and reason for return
- πΈ Provide clear images (if the item is damaged or incorrect)
- π¦ Securely pack the item in its original packaging
- π Ship the item to the return address provided by our team
Once we receive and inspect the item, we will notify you about the status of your return.
πΈ Refund Policy
After your return is approved:
π³ Refunds will be processed to your original payment method
β³ Please allow 5β10 business days for the refund to reflect in your account
π§ You will receive a confirmation email once the refund is issued
π Exchanges
We offer exchanges for size or defective products:
βοΈ Exchanges are subject to product availability
βοΈ If the requested size is unavailable, a refund or store credit may be offered
π« Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item:
π© Contact us within 48 hours of delivery
πΈ Provide images as proof
β‘ We will arrange a replacement or full refund at no extra cost
π Shipping Costs
- Customers are responsible for return shipping costs (unless the item is defective or incorrect)
- Original shipping fees are non-refundable
β οΈ Late or Missing Refunds
If you havenβt received your refund:
- Check your bank account again
- Contact your payment provider or bank
- If the issue persists, reach out to our support team
π Contact Us
If you have any questions regarding our Refund & Returns Policy, feel free to contact us:
π§ Email: zyvor.shopofficial@gmail.com
π Support Hours: Monday β Saturday, 10 AM β 6 PM
β€οΈ Final Note
We value your trust and are committed to providing a smooth and reliable shopping experience. Thank you for choosing us for your fashion needs! π